Privacy Policy

1. Who We Are

Veteran Vision Media is a veteran-owned digital marketing and social media management agency based in San Antonio, Texas. We provide services including social media management, content creation, brand strategy, paid advertising, and live event production to businesses and organizations across Central Texas and beyond.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, business name, and any other details you voluntarily provide when contacting us, requesting a quote, or using our services.
• Technical Information: IP address, browser type, device type, operating system, referring URLs, and usage data collected automatically when you access our website.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and gather analytics data. You may disable cookies through your browser settings.
• Communications: Any messages, inquiries, or feedback you send us through our contact form or directly via email.

3. How We Use Your Information

We use your information to:

• · Provide, deliver, and improve our marketing and communications services.
• · Respond to inquiries, quotes, and customer support requests.
• · Send updates, service announcements, or promotional communications — with your consent.
• · Analyze website usage and performance to improve the user experience.
• · Comply with legal obligations and protect our legal rights.
• · Process payments for services rendered.

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you voluntarily provide your information or opt into communications.
• Contract: When processing is necessary to fulfill a service agreement with you.
• Legitimate Interests: When we have a legitimate business reason to process your data, such as improving our services or preventing fraud.
• Legal Obligation: When required by applicable law or regulation.

5. How We Protect Your Information

We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• · With trusted service providers who assist in operating our website and delivering our services (e.g., payment processors, email platforms, analytics tools) — bound by confidentiality agreements.
• · When required by law, regulation, or legal process.
• · To protect the rights, property, or safety of Veteran Vision Media, our clients, or the public.
• · In connection with a business transfer, merger, or acquisition — with prior notice to you.

7. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to:

• · Remember your preferences and settings.
• · Analyze site traffic and usage patterns.
• · Improve website performance and user experience.

You can control cookie settings through your browser. Disabling cookies may affect certain website functionality.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.

9. Third-Party Links

Our website may contain links to third-party websites including social media platforms and partner sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• · Access: Request a copy of the personal data we hold about you.
• · Correction: Request correction of inaccurate or incomplete data.
• · Deletion: Request deletion of your personal data, subject to legal obligations.
• · Opt-Out: Unsubscribe from marketing communications at any time.
• · Portability: Request a portable copy of your data in a commonly used format.

11. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices, technology, or legal requirements. Updated policies will be posted on this page with a revised effective date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Veteran Vision Media
San Antonio, Texas
📧 info@veteranvisionmedia.com
🌐 www.veteranvisionmedia.com